Privacy Policy

Last Updated: June 4, 2026

At The Cleaning Authority - Lakewood, we respect your privacy and are deeply committed to protecting the personal information you share with us. As a locally owned franchise backed by a proven national system, we combine local neighborhood accountability with high operational authority to safeguard your data.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, request a real-time estimate, or utilize our premium residential cleaning solutions throughout the Lakewood metro area.

1. Information We Collect

We collect information that allows us to deliver, optimize, and market our professional household management services to you. This includes:

• Personal Identifiable Information (PII): Name, home address, email address, and telephone number. This is gathered when you request an online quote, schedule a service, or contact our customer support team.
• Property & Cleaning Preferences: Number of bedrooms/bathrooms (typically optimized for 3–5 bedroom homes), the presence of children or pets, and custom household notes required to tailor our proprietary Detail-Clean Rotation System to your living space.
• Digital Usage Data: IP addresses, browser type, pages visited on our site, and time spent, collected via standard cookies to optimize your online browsing experience.

2. How We Use Your Information

We utilize your information to deliver premium customer experiences, preserve corporate integrity, and manage highly optimized local marketing, including:

• Fulfilling your requests for real-time cleaning estimates or recurring scheduled bookings.
• Executing our premium service offerings, which include Weekly, Bi-weekly, and Monthly (Every 4 Weeks) house cleaning, One-time deep cleans, and Move-in/Move-out services. (Please note: We do not offer carpet cleaning, dry cleaning, restoration services, or window cleaning).
• Communicating vital scheduling updates, changes, or service feedback directly through our secure communication lines (such as RingCentral or our online contact forms).
• Targeting relevant advertisements via Google Ads, Facebook, and Instagram to affluent homeowners who match our ideal service demographics in the Lakewood metro area.

3. Sharing and Disclosure of Information

We treat your data with the highest standards of professional reliability. We do not sell, rent, lease, or trade your personal information to third parties. Your data is only shared under the following strict conditions:

• Internal Operations: Trusted administrative staff and secure cloud platform providers who assist in executing our day-to-day business operations under strict confidentiality agreements.
• Legal Compliance: If required by law, regulation, or legal process to protect the safety, rights, or property of our customers, our employees, or the public.

4. Cookies and Local Tracking Technologies

Our website uses cookies, pixels, and similar tracking tools to analyze web traffic and deliver tailored digital advertisements. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent, though some features of our real-time quote request forms may require them to function optimally.

5. Security of Your Information: Peace of Mind & Trust

Welcoming a team into your home requires immense trust. We approach your digital data with the same rigorous care we bring to your physical property.

We employ industry-standard administrative, technical, and physical security protocols to safeguard your personal records. Just as your property profiles are heavily secured, our physical cleaning crews are fully trained, background-checked, bonded, and insured to ensure complete safety and peace of mind.

6. Environmental Responsibility & Safety FAQ

Chemical Safety?"Yes, we exclusively utilize green, environmentally friendly chemicals."

Our strict commitment to environmental responsibility ensures that all cleaning solutions utilized in your home protect the planet while remaining entirely safe for your children and pets.

7. Your Rights and Choices

You hold full control over your personal data and household management budget. You have the right to:

• Opt-out of promotional marketing emails at any time by clicking the "Unsubscribe" link.
• Opt-out of text messaging updates by replying "STOP" to any automated notification.
• Request access to, correction of, or permanent deletion of the personal information we have on file for your household.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our local branch directly:

• Business Name: The Cleaning Authority - Lakewood
• Owner / Main Contact: Jeff Vinyard
• Physical Address: 3350 S Knox Ct, Suite B, Englewood, CO 80110
• Phone Number: 303-233-1216
• Email Contact: tcalakewood@gmail.com